Ads of Hospitality & Tourism (Jobs & Contrats) in Laos
Front Office Manager
Chanthaboury (Vientiane Capital)
Job Location: Avani+ Lanexang Vientiane Hotel At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here. The Front Office Manager leads the overall Front Office operation at Avani+ Lanexang Vientiane and is responsible for delivering a smooth, personalized and engaging guest journey from arrival through departure. The role oversees Reception, Guest Services, Bell/Concierge and related Front Office functions while ensuring Avani brand standards, guest satisfaction, operational efficiency and Rooms revenue opportunities are consistently achieved. Key Responsibilities Lead daily Front Office and guest service operations. Manage Reception, Guest Services and Bell/Concierge functions. Maintain a visible lobby presence and personally engage with guests. Manage VIPs, repeat guests, special requests, complaints and service recovery. Drive guest satisfaction and implement improvement action plans. Ensure accurate PMS, cashiering, billing, room status and guest profile management. Coordinate closely with Housekeeping, Reservations, Revenue and other operational departments. Drive room upgrades, upselling and cross-selling opportunities. Manage departmental manpower, scheduling, productivity and expenses. Recruit, train, coach and develop Front Office team members. Ensure compliance with SOPs, Avani brand standards, guest privacy, security and safety procedures. Support the Hotel Manager with hotel operations and Manager on Duty responsibilities as assigned. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Assistant Sales Manager
Chanthaboury (Vientiane Capital)
Shape the Future of Hospitality in Vientiane Join the pre-opening team at 𝗥𝗮𝗱𝗶𝘀𝘀𝗼𝗻 𝗥𝗘𝗗 𝗩𝗶𝗲𝗻𝘁𝗶𝗮𝗻𝗲, where bold design, creativity, and meaningful connections come together to redefine hospitality in Laos. We're looking for an 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗦𝗮𝗹𝗲𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 to help drive commercial success, build strong client relationships, and contribute to the launch of one of Vientiane's most exciting new hospitality destinations. In this role, you'll work closely with the Director of Sales & Marketing to develop business opportunities, strengthen key partnerships, and maximize revenue across multiple market segments. If you're passionate about hospitality, business development, and creating exceptional guest experiences, we'd love to hear from you. Responsibilities Here's what you'll do during a typical day: Drive business development by identifying new opportunities, generating qualified leads, conducting sales calls, and building a strong business pipeline Manage assigned accounts by maintaining client relationships, negotiating contracts, reviewing account performance, and developing long-term partnerships Execute strategic sales plans by preparing monthly action plans, identifying key market opportunities, and supporting the hotel's annual Sales & Marketing strategy Develop MICE, corporate, and leisure business by proactively pursuing new leads and converting opportunities into confirmed bookings Conduct hotel site inspections, client meetings, and business presentations to showcase the hotel's facilities, services, and unique guest experiences Maximize revenue through effective negotiations, strategic selling, and the promotion of hotel facilities, events, and additional services Monitor market trends, competitor activities, and customer behavior to identify new business opportunities and strengthen market positioning Support guest and VIP relationship management by ensuring exceptional service, addressing concerns, and maintaining strong communication with internal and external stakeholders Contribute to team development by supporting training initiatives, maintaining professional standards, and fostering a collaborative working environment Qualifications What We're Looking For We're looking for a motivated hospitality professional who brings both commercial awareness and a passion for building meaningful relationships. Preferred qualifications include: Diploma in Tourism or Hospitality Management Minimum of 2 years of experience in a similar role within the hospitality industry, with a proven track record Experience in corporate, government, or MICE sales within the hospitality industry is highly preferred Excellent communication, presentation, and negotiation skills Strong interpersonal skills with the ability to build and maintain long-term client relationships Experience in account management, corporate sales, or MICE sales is an advantage Strong organizational and time-management skills with excellent attention to detail Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint Excellent written and spoken English skills A proactive, results-driven, and service-oriented mindset About Us 𝗝𝗼𝗶𝗻 𝘁𝗵𝗲 𝗣𝗿𝗲-𝗢𝗽𝗲𝗻𝗶𝗻𝗴 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗮𝘁 𝗥𝗮𝗱𝗶𝘀𝘀𝗼𝗻 𝗥𝗘𝗗 𝗩𝗶𝗲𝗻𝘁𝗶𝗮𝗻𝗲 Radisson RED is a lifestyle hotel brand that brings together design, technology, art, music, and local culture to create a hospitality experience that's bold, vibrant, and anything but ordinary. At Radisson RED Vientiane, we're building more than a hotel. We're creating a destination that celebrates creativity, connection, and the energy of one of Southeast Asia's most dynamic cities. If you're ready to be part of an exciting pre-opening journey and help shape the future of hospitality in Laos, we'd love to hear from you. Lao Nationals Only 📩 Apply now: pisit.pic@radissonred.com
Front Office Manager
Chanthaboury (Vientiane Capital)
Job Location: Avani+ Lanexang Vientiane Hotel At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here. The Front Office Manager leads the overall Front Office operation at Avani+ Lanexang Vientiane and is responsible for delivering a smooth, personalized and engaging guest journey from arrival through departure. The role oversees Reception, Guest Services, Bell/Concierge and related Front Office functions while ensuring Avani brand standards, guest satisfaction, operational efficiency and Rooms revenue opportunities are consistently achieved. Key Responsibilities Lead daily Front Office and guest service operations. Manage Reception, Guest Services and Bell/Concierge functions. Maintain a visible lobby presence and personally engage with guests. Manage VIPs, repeat guests, special requests, complaints and service recovery. Drive guest satisfaction and implement improvement action plans. Ensure accurate PMS, cashiering, billing, room status and guest profile management. Coordinate closely with Housekeeping, Reservations, Revenue and other operational departments. Drive room upgrades, upselling and cross-selling opportunities. Manage departmental manpower, scheduling, productivity and expenses. Recruit, train, coach and develop Front Office team members. Ensure compliance with SOPs, Avani brand standards, guest privacy, security and safety procedures. Support the Hotel Manager with hotel operations and Manager on Duty responsibilities as assigned. Not the right fit? Set up email alerts as new job postings become available that meet your interest!